At our website, we strive to provide our customers with high-quality products and exceptional customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy.
RETURNS
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 30 days of delivery. To be eligible for a return, the item must be unworn and in its original packaging. We do not offer refunds for items that have been worn or damaged after delivery.
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a prepaid return label. Once the item has been received and inspected, we will issue a refund to your original method of payment. Please allow up to 10 business days for the refund to appear in your account. Please note that for international orders, we do not offer free returns and the customer is responsible for any return shipping costs. If you receive a defective or incorrect item, please contact our customer service team within 7 days of delivery. We will provide you with a prepaid return label and issue a refund or replacement upon receiving the item. If you have any questions or concerns about our shipping-delivery and return-refund policy, please do not hesitate to contact our customer service team.
REFUNDS
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or credit card issuer's policies.
EXCHANGES
We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, please contact our customer service team at [email protected] with your order number and a description of the defect or damage.
SHIPPING
To return your product, please mail your product to: [email protected]
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
CONTACT US
If you have any questions about our return and refund policy, please contact our customer service team at [email protected]. We are always happy to help!
